Privacy Policy

Fringe Hair Studio LLC (“we,” “us,” “our,” or “Company”), located at 35020 US HWY 19N, Palm Harbor, FL 34684, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website hairstudiofringe.com (the “Site”), submit information through our contact/booking form, opt in to our SMS/text messaging program, or otherwise interact with our services (collectively, the “Services”).
 

By using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or provide us with any personal information. This Policy supplements our Terms and Conditions.
 

Information We Collect

We may collect the following types of information:

• Personal Information You Provide Directly: When you use our contact/booking form, schedule an appointment, or communicate with us, we may collect your name, email address, phone number, mailing address, preferred services (e.g., haircut, color, styling details), photos or descriptions of your hair/current style, and any other information you voluntarily provide.

• SMS/Text Messaging Information: If you opt in to our SMS program, we collect your mobile phone number, consent records (date/time/method), message interaction data (e.g., replies, opt-outs), and any details you share in texts (e.g., appointment preferences).

• Automatically Collected Information: We may collect device information (e.g., IP address, browser type, operating system), usage data (e.g., pages visited, time spent, referral sources), and cookies or similar technologies for analytics and functionality. See our Cookies section below.

• Other Sources: We do not purchase or obtain personal information from third-party data brokers, but may receive it indirectly through service providers (e.g., form submissions processed by email providers or booking platforms).

We do not intentionally collect sensitive personal information (e.g., financial details, health data, race/ethnicity) unless you voluntarily provide it in a submission.
 

How We Collect Information

• Directly from you via the contact/booking form, emails, phone calls, text messages, or in-person consultations.

• Automatically through cookies, web beacons, server logs, and analytics tools (e.g., Google Analytics).

• From our SMS service provider(s) for message delivery and compliance records.

 

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, provide consultations, schedule appointments, process bookings, and deliver hair styling, coloring, and salon-related services.

• Send SMS/text messages if you have opted in (e.g., appointment reminders, confirmations, promotions, hair care tips, special offers).

• Operate, maintain, improve, and analyze the Site and Services.

• Communicate with you about our salon, services, stylists, or important updates (non-marketing unless consented).

• Comply with legal obligations (e.g., TCPA consent records, dispute resolution).

• Prevent fraud, enforce our Terms, and protect our rights and safety.

 

Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to enhance your experience, analyze usage, and serve relevant content. These may include:

• Essential cookies for site functionality.

• Analytics cookies to understand visitor behavior.

• Third-party cookies (e.g., from Google Analytics or booking platforms).

You can manage cookies through your browser settings. Note that disabling cookies may limit Site functionality. For more details, see our cookie banner (if implemented) or contact us.

 

SMS/Text Messaging Practices

If you opt in to receive text messages via our contact/booking form:

• We collect and use your phone number and related data solely to send consented messages about appointments, reminders, confirmations, promotions, hair tips, news, and salon services.

• Consent is obtained expressly (e.g., via checkbox) and is not required to purchase goods or services.

• We retain records for compliance (e.g., TCPA requirements).

• See our Terms and Conditions for full SMS program details, including opt-out (reply STOP), rates, and carrier disclaimers.

 

Sharing and Disclosure of Information

We do not sell your personal information. We may share it with:

• Service providers (e.g., SMS platforms like Twilio, email hosts, web hosting, analytics providers, online booking systems) who assist us and are bound by confidentiality.

• As required by law, court order, subpoena, or government request.

• In connection with a merger, acquisition, bankruptcy, or sale of assets (with notice where feasible).

• To protect our rights, property, safety, or that of others.

 

Data Retention

We retain personal information only as long as necessary for the purposes outlined here, to provide Services, resolve disputes, enforce agreements, or meet legal requirements (e.g., SMS consent records may be kept for several years per TCPA guidelines). After that, we securely delete or anonymize it.
 

If you opt out of SMS, we retain minimal data to honor your opt-out.
 

Your Rights and Choices

Depending on applicable law, you may have rights to:

• Access, correct, update, or delete your personal information.

• Opt out of certain processing (e.g., marketing communications).

• Withdraw SMS consent at any time (reply STOP or contact us).

To exercise these rights or for questions, contact us using the information below. We will respond in accordance with applicable law. Note: Some rights may not apply fully under current Florida/federal rules for small businesses like ours.

You can also:

• Opt out of cookies via browser settings.

• Unsubscribe from emails if received.

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